Faculty/Staff Help Center

The Office of Technology Services (OTS) Faculty/Staff Help Center is the primary point-of-contact for computing questions and technology issue resolution for Towson University faculty and staff. If you are a student, please contact Student Computing Services北京快3官方网址 for assistance.

The Faculty/Staff Help Center can resolve more than 60 percent of the problems and issues during the first telephone call. When necessary, the staff will arrange for an office visit by a technician using our Triage and Service prioritization (PDF). 北京快3官方网址 

  • Fall and Spring Semester: Monday-Thursday, 8 a.m. - 7 p.m., Friday 8 a.m. - 5 p.m. 
  • January and Summer: Monday-Thursday, 8 a.m. - 5 p.m., Friday: 8 a.m. - 4 p.m. 
  • After Hours (All Year): Assistance is available nights, weekends and holidays through our support partner whenever the campus Faculty/Staff Help Center is closed. Please listen to the recorded information for instructions when calling after hours. 
electronic devices and data

Chat

Get a quick response from a Faculty/Staff Help Center staff member during our business hours. Click the Chat with Faculty/Staff Help Center button at the bottom of the screen to start a chat.

 

Information on frequently requested topics:

 

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Contact Information

OTS Faculty/Staff Help Center

Location
Cook Library, Room 29
Phone